Welcome to the ITSM Group

"Dave's solution helped us win a multi-million dollar contract! His professional help is unmatched."

Provisioning, support, and delivery of IT services is becoming more and more commoditized. Federal, state, and local governments are reserving increasing numbers of contracts and opportunities for small businesses. Competition for these contracts and other service opportunities is tight. Let The ITSM Group help you distinguish your company from your competition.

We are a veteran-owned company providing expertise and experience with Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) solutions. Let us help you integrate and incorporate ITIL and ITSM into your service offerings. Contact us for more details.

Located in Northern Virginia in the Washington, D.C. metro area, our experience spans more than 24 years in the telecommunications and computer systems fields. We led or participated in service operations, maintenance, and management of communications systems and personnel resources. We have designed, tested, and deployed system engineering processes meant to enhance and improve overall engineering and implementation of communication and computer systems and services.